Juliana Marcela Parra Prieto

Juliana Marcela Parra Prieto is an accomplished professional with extensive experience in process improvement and project management across various industries. Currently, as a Program Manager at Teleperformance, Juliana develops learning materials for a Green Belt Lean Six Sigma certification course and manages a knowledge repository on continuous improvement methodologies. Previously, Juliana held multiple roles at Trafilea Tech E-commerce Group, including leading teams in operational excellence and driving process optimizations. Early career experiences include positions at ModSquad, Logicol.com.co, and Constructora Bolívar S.A., where Juliana honed skills in customer service, social media management, and innovation practices. Educational credentials include degrees in Business Administration and International Business from Politécnico Grancolombiano, along with language studies in French.