Shubhangi Paul

Shubhangi Paul currently serves as a UX Research Manager at Singtel, focusing on enhancing the company's app and service touchpoints through collaboration with design, customer care, and product management teams while utilizing both qualitative and quantitative data. Previously, Shubhangi led the UX research practice at EngageRocket, supporting product initiatives through comprehensive research methodologies. Experience with LSEG involved leading design research for key projects, while a role as Design Strategist at Juvoxa centered on creating a collaborative platform for healthcare stakeholders. Earlier positions included user experience design at Convertium, industrial design attachments at the Ministry of Manpower and OCBC Bank, and an internship at Tetra Pak. Educational background includes a Master’s degree in Data and Communication from the National University of Singapore, along with a Bachelor’s degree in Industrial Design from the same institution.