Singlewire Software is the maker of InformaCast, an emergency mass notification system that sends to both on-premises and mobile devices.

Software

Singlewire Software

Singlewire Software's headquarters in Madison, WI, United States

The Madison office focuses on HR, marketing, video production, IT solutions, and business development initiatives.

Madison

Paul Shain

Greg Sliwicki

Shana Longley

Joanna Haugland

Nick Dearing

Jerry Steinhauer

The Software Development Team at Singlewire Software is responsible for designing, developing, and maintaining the InformaCast emergency mass notification system. This team collaborates closely to implement new features, ensure high software quality through rigorous testing, and provide technical support, ultimately ensuring the platform meets the diverse needs of its users in critical situations. With roles spanning across software engineering, testing, and DevOps, the team actively works to innovate and enhance the functionality and reliability of the software.

Software Development Team

The Technical Support Team at Singlewire Software is dedicated to ensuring the seamless operation of the InformaCast system for clients. They provide expert troubleshooting, resolve technical issues, and offer guidance on system usage, all while maintaining high levels of customer satisfaction. The team includes roles focused on immediate support, escalation of complex issues, and strategic oversight to enhance service delivery and technical expertise.

Technical Support Team

This department oversees the management and strategy for sales territories across various regions.

Territory Management

The Sales and Account Management team at Singlewire Software is responsible for driving revenue growth and nurturing customer relationships for InformaCast, the company’s emergency mass notification system. This team engages with prospective and existing clients, providing tailored solutions, managing accounts, and supporting sales initiatives to ensure customer satisfaction and retention across various sectors, including K-12 education and enterprise markets. Their collaborative efforts are focused on both direct sales and channel partnerships to expand market reach and deliver exceptional value to clients.

Sales and Account Management

This department focuses on ensuring the quality and reliability of products through testing and analysis.

Quality Assurance

The Customer Success team at Singlewire Software is dedicated to ensuring that clients effectively utilize InformaCast to maximize its value and enhance their emergency communication capabilities. They provide training, support, and strategic guidance to help customers troubleshoot issues, optimize system performance, and achieve their specific notification goals. Through proactive engagement, the team fosters strong customer relationships and drives overall satisfaction with the software.

Singlewire Software

Org chart

Teams

Software Development Team

Technical Support Team

Territory Management

Sales and Account Management

Quality Assurance

Customer Success

Offices

Singlewire Software

Org chart

Teams

Software Development Team

Technical Support Team

Territory Management

Sales and Account Management

Quality Assurance

Customer Success

Offices

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