Ashley Robson

Product Support Specialist at Singlewire Software

Ashley Robson has a diverse work experience spanning multiple industries. Their most recent position is as a Support Engineer at Singlewire Software, where they started in July 2022.

Prior to this, Ashley worked at Mercury Healthcare (formerly Healthgrades) for three years, starting in July 2019. In this role as a Senior Marketing Engagement Specialist, they provided self-service and deliverables support for clients using the MH CRM platform and marketing automation tools. Their responsibilities included guiding clients through product training, consulting on marketing campaign builds, troubleshooting platform issues, and collaborating with other departments for resolution.

Before joining Mercury Healthcare, Ashley worked at Healthgrades from 2014 to 2019. Ashley initially held the position of Business Intelligence Engagement Associate for three years before transitioning to the role of Business Intelligence Engagement Specialist for an additional two years.

Ashley's early work experience includes a long tenure at Captel Inc, where they worked as a Scheduler from February 2006 to March 2014.

Overall, Ashley Robson has gained experience in various support and engagement roles, with a focus on marketing and business intelligence.

Ashley Robson obtained an Associate's degree in Recording Arts Technology/Technician from Madison Media Institute, where they studied from 2004 to 2006. Additionally, they obtained a certification in Tableau Essential Training from LinkedIn in April 2020.

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