Alana Smithies

Alana Smithies is a Senior Manager of Employee Communications at Optus since June 2022, previously serving as Manager in the CIO Office, overseeing communications and change management for IT projects. Prior experience includes roles as Project Communication and Change Manager at Optus and various positions at the Department of Family and Community Services (NSW), including Project Manager, Senior Program Coordinator, and Change Manager. Alana's expertise lies in stakeholder engagement, communication strategy development, project delivery, and governance, with a strong background in managing complex change initiatives and delivering training programs. Alana holds a Bachelor's degree in Science - Psychology from Macquarie University.