Vickey Phan

Vickey Phan is an experienced professional in the information technology and customer service sectors, currently serving as Account Director for the Victorian Government Health Sector at Optus since August 2014. Vickey has held various roles at Optus, including Client Delivery Director for Strategic Accounts and Project Manager. Prior to Optus, Vickey worked at Macquarie Telecom as a Customer Service Manager and Trainer, and at Enspire Australia as a Customer Support Team Leader. Earlier experience includes positions at Hume City Council and Melbourne Health, focusing on customer support and IT helpdesk functions. Vickey holds a Bachelor of Business Management from Victoria University and a Diploma in Project Management from the Victorian Chamber of Commerce and Industry, along with certifications in ITIL Foundations and Network Management.