Melina Lozano

Melina Lozano is an experienced professional in customer experience and operational coordination, currently serving as Coordinador NOC at SION S.A since November 2022. Previously, Melina held the position of Coordinadora de Customer Experience at Coderhouse from December 2021 to August 2023 and worked at América Móvil for over a decade, where responsibilities included supervising customer service operations, managing complaints, developing quality strategies, and leading training programs. Additionally, Melina's early career includes a role as a Data Entry Operator at Sixsys. Melina is currently pursuing education at Universidad Empresarial 'Siglo 21', building on prior technical training in programming from AES Computación.