Fitriyati Mirra

Fitriyati Mirra has a range of work experience in various roles. Fitriyati started their career at STOQO in September 2018, where they worked as a Customer Experience Officer and later as a Customer Experience Executive. In these roles, Fitriyati was responsible for resolving customer complaints and processing complaint data. Fitriyati also attracted potential customers and persuaded them to buy products. Additionally, they created purchase orders, updated inventory, and ensured appropriate stock levels as an Assistant Merchandiser at STOQO.

Fitriyati then joined SIRCLO in April 2020 as a Store Operations Executive. In this position, they managed the e-commerce store, handled specific data such as promotions and inventory stocks, and recapitulated daily and monthly sales and traffic rate reports. Fitriyati later transitioned to the role of a Key Account Executive, focusing on key account management.

Overall, Fitriyati Mirra has proven experience in customer service, sales support, inventory management, and store operations.

Fitriyati Mirra earned a Bachelor's degree in Business Administration and Management, General from Universitas Terbuka, where they studied from 2013 to 2018. In addition to their degree, they have obtained several certifications, including the Google Ads Display Certification and Google Ads Search Certification from Google Ads in January 2022. Fitriyati also received the Koren Sejong Level 5 certification from the Korean Cultural Centre in January 2022. Prior to that, in November 2021, they completed the Kickstart Digital Marketing Journey program at Rakamin Academy. Furthermore, Fitriyati obtained a certification in Food & Beverage Services from BNSP Republik Indonesia in September 2018.