KR

Krishna Rachakonda

Director Global Support at Sisense

Krishna Rachakonda has a diverse work experience spanning over two decades. Krishna is currently working as a Senior Manager Solutions Engineering at Sisense, a position they have held since October 2021. Prior to that, they worked as a Technical Support Manager at Pavilion from July 2019 to October 2021.

Before Pavilion, Krishna worked at Nutanix as an Escalation Engineer from October 2017 to July 2019. Krishna also served as a Technical Leader at Cisco from July 2015 to 2017.

Krishna's earlier experience includes roles such as Senior Member of Technical Staff at SeaMicro, Principal Support Engineer at Zscaler Inc., Senior Escalation Engineer at Cisco Systems, and Manager of the Server Management Group at GE Capital. Krishna started their career as an Exchange Server admin at HCL Perot Systems in 2000.

Throughout their career, Krishna has demonstrated expertise in technical support, customer escalation management, mentoring, training, and process improvement. Krishna has worked on various technologies including virtualization, cloud computing, datacenter management, and server administration.

Krishna Rachakonda holds a Bachelor's of Engineering degree from Nagpur University. In addition, they have obtained several certifications such as Certified Administrator for Openstack from Mirantis and CCNA certification from Cisco. They have also obtained certifications like RHCE, Security Ninja - Green Belt from Cisco, and VCP from VMware. It is unclear where they obtained their BS7799 certification as the institution is not provided.

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Timeline

  • Director Global Support

    October, 2021 - present