Geoffrey Charland

Geoffrey Charland currently serves as the Director of Patient Experience Contact Center at Catholic Health since February 2022, having previously held the position of Manager of Contact Center Operations. Prior to this role, Geoffrey worked at HSBC from September 2005 to February 2022, where responsibilities included serving as Sales Manager for the Contact Center, focusing on designing and implementing sales strategies, and managing outbound and inbound sales teams to enhance productivity and customer service. Geoffrey holds a Bachelor of Science degree in Sports Management from Medaille University, earned between 1994 and 1998.