Michael Galatoula

We work closely with our partners and our members to help them meet and exceed their objectives. This means, constant improvement, global customer surveys, trends and around the clock need analysis and always being ready to face the music. We work tirelessly to find areas of improvement and beat ourselves at our own game. We also engage with independent journalists and analysts and non for profit organisations, and openly share our tools and learnings with other companies and industries that could benefit the industry. Because the best way to accelerate progress is together.