Daniel Mathieson

Daniel Mathieson is a seasoned professional with extensive experience in IT Network and Telecommunications, currently serving as Senior Manager and Head of Customer Success & Operations at SITA since May 2011. In this role, Daniel leads the delivery of managed IT services at Heathrow Airport, ensuring operational excellence and a customer-first approach. Previous positions include Apprenticeship Manager, where Daniel oversaw high-quality apprenticeship programs, and Customer Success Manager, focusing on aligning IT solutions with client objectives. Earlier experience at BAA includes roles as IT Network Engineer and IT Network Technician. Daniel holds multiple diplomas in Engineering from Kingston College and Richmond upon Thames College.