Ludovic Mathe

Ludovic Mathe is a seasoned professional with extensive experience in customer success and service delivery management within the telecommunications sector. Since 2008, Ludovic has served at SITA, currently holding the position of Senior Customer Success Manager and SITA Telecom Manager. In this capacity, Ludovic oversees outsourcing services in France for major accounts, working with a profit center exceeding 3.5 million euros annually and managing a team of 30 individuals. With a strong background in contractual management, operational structure definition, and customer interface, Ludovic previously held roles including Service Delivery Manager and Bid Manager at SITA, as well as Sales & Project Support Manager at IER. Ludovic's academic credentials include a Degree in Aeronautics from IPSA, obtained from 1991 to 1996.