Carolina Latapie

Carolina Latapie is a seasoned Customer Success Manager at Siteimprove, specializing in the Spanish and Nordic markets since October 2018, with a focus on customer retention and upselling through strategic planning and data-driven decision-making. Prior experience includes roles as a Social Business Advisor at Infomedia and a Social Media Business Consultant for the Nordics and Benelux at Falcon.io. Earlier in their career, Carolina worked in pre-sales and team leadership at Hewlett-Packard, providing presentations and coaching while managing a team. Carolina’s technical skills encompass a wide range of software solutions related to graphic arts and media production, gained through roles at Esko and extensive training experience in the print industry. Carolina holds a Bachelor of Science in Graphic Arts Technology and Media Production from Malmö University and an MBA in International Marketing from European University.