Christain McDermott

Christain McDermott is a seasoned professional with extensive experience in customer success and account management. Currently serving as a Senior Customer Success Manager at Sitetracker since January 2022, Christain previously held the role of Customer Success Manager III at ZoomInfo, managing approximately 150 accounts and focusing on software adoption and retention. Prior experience includes Customer Success Manager and Technical Account Manager roles at Complí, where Christain excelled in client retention and contract negotiations while achieving over 90% renewal rates. With a background as an Onboarding Specialist at AppFolio Inc. and roles in trade compliance at Daimler Trucks North America, Christain possesses a comprehensive skill set in project management, technical support, and client engagement. Christain holds a Bachelor of Science degree in Economics from Western Washington University.