Gerson Koenig

Gerson Koenig has over 15 years of experience in customer service and technical consulting, primarily in the publishing and digital content sectors. Currently serving as a Customer Services Representative at Six Red Marbles, Gerson ensures the proper execution of ebook production and conversion processes. Previous roles include Client Services Technical Consultant at codeMantra, LLC, where Gerson managed client relationships and collaborated with production teams, and eBook Data Systems Coordinator at Oxford University Press, overseeing data organization for ebook distribution. Gerson's earlier experience includes positions in data management and web development at Inc. Magazine and Random House, as well as web development and quality assurance roles at Kaplan College and Radio Computing Services. Gerson holds a Master's and Bachelor's Degree in Physics from the University at Buffalo.