Tom Byrne is an experienced IT professional with a strong background in service delivery and management across various industries. Currently serving as the End User Service Delivery Manager at SK biotek Ireland Limited since October 2017, Tom has implemented IT standard operating procedures based on the ITIL framework. Tom previously held the position of CEO at HealthComms, overseeing technology solutions for care in residential and home settings. Prior roles include Director of Global Support Services at Electronic Arts, where Tom managed a global team and consolidated helpdesk operations, and various management roles at Intel Ireland Ltd, focusing on research, infrastructure, and support services. Tom holds a Master's degree in Health Information Technology and a Bachelor's degree in Business and Information Technology from Trinity College Dublin.
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