Ali Ugur has over a decade of experience at Skai, where a progression of roles from Tier 2 Support Engineer to Developer/Technical Account Manager has been accomplished. Notable responsibilities include managing second-tier support operations across multiple US branches, leading a team of support engineers, and assisting with custom development projects. Prior experience includes a Help Desk Support position at San Francisco State University and serving as a Teacher's Assistant in Computer Science. Ali Ugur holds a Bachelor of Science degree in Computer Science from San Francisco State University.
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