Marc Pacaldo

Marc Pacaldo is an accomplished professional with extensive experience in operations and customer success management. Currently serving as Operations & Culture Manager at Skai since January 2024, Marc previously held the position of Customer Success Manager at Addictive Coffee Roasters from May 2023 to December 2023. Prior to that, Marc worked at Smartly.io as Workplace Operations Manager for the Americas from July 2019 to February 2023. Additional roles include Office Manager at TrustToken and various positions at ZeroCater, including Facilities Coordinator, Facilities Assistant, and Client Success Coordinator. Marc holds a Bachelor of Science degree in Biology from the University of California, Riverside, where studies were completed from 2005 to 2009, following graduation from Junipero Serra High School in 2005.