Mark Bortel is an experienced technical and support professional with a diverse background in client relations and account management. Currently serving as a Support Engineer at Skai since August 2023, Mark previously held the role of Sr. Service Engineer at Microsoft, where responsibilities included providing expert technical solutions for the Microsoft Advertising platform. Mark's extensive experience at Skai involved progressive roles, including Senior Technical Account Manager, Technical Account Manager, and Tier 1 Support Engineer, focusing on project management, configuration maintenance, and third-party integrations. Additional experience includes a contract position as a Community Relations Specialist with FEMA and roles at Chacka Marketing, Interdean London, and Decathlon Internacional, showcasing a strong foundation in customer service, relationship building, and strategic guidance. Mark Bortel holds a Bachelor of Science degree in Social Sciences from Florida State University.
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