Johan Menting has over 30 years of experience in the analytical instrumentation field, currently serving as the Service Manager for North America at Skalar, Inc. since 1994, where responsibilities include managing a team of Service Engineers and overseeing the coordination of work schedules, software, hardware, and chemistry issues, along with optimizing the use of CRM systems. Prior to this role, Johan worked as an Application Chemist at Skalar Analytical B.V. from 1991 to 1994, focusing on testing laboratory analyzers, customer site installations, operator training, and customer support. Johan holds a Bachelor's Degree in Chemistry and Automation from Fontys Hogescholen in Eindhoven, The Netherlands.