Anna Archer

Anna Archer is an experienced professional in customer experience and product strategy, currently serving as a Kundstrateg/Customer Experience Manager at Skånetrafiken since March 2001, where responsibilities include promoting a user-centered approach to development and innovation. Previously, Anna held positions as a Produktstrateg, overseeing product development and chairing the Product and Services Council, and as an Affärsutvecklare, focusing on collaborative development within public transportation. Earlier experience includes serving as a Planeringssekreterare at Bodens kommun, where Anna was responsible for summarizing political decision-making frameworks and managing local investment programs. Anna holds a Fil. Mag. in Kulturgeografi from Uppsala University, supplemented by language studies at Université Paris-Sorbonne and an exchange program at the University of Leicester.