Alison Pereira -

Alison Pereira - MBA is a seasoned IT professional with extensive experience in digital workspace management, infrastructure administration, and technical support across various organizations since 2013. Currently serving as a Digital Workspace M365 | Infra SysAdmin L3 at Skaylink, responsibilities include end-user IT service desk support and global infrastructure analysis. Previous roles involved system support and administration of Microsoft products, SQL Server management, and network engineering at companies such as Sistema IRIS and NeoGrid. Alison possesses a solid educational background, holding an MBA in Information Technology Management and a degree in Technology in Systems Analysis and Development, complemented by various technical certifications in computer maintenance, networks, and information security. Multilingual capabilities in English, Spanish, and German enhance effective communication in diverse environments.