Alexandra Filippova

Head of Customer Success at Skiller Whale

Alexandra Filippova has a diverse work experience spanning various roles and industries. Alexandra is currently the Head of Customer Success at Skiller Whale, where they lead a team in implementing processes to ensure the scaling of the customer success function.

Prior to this, Alexandra worked as a Customer Success Manager at Kurtosys Systems from 2017 to 2020. In this role, they utilized digital technology to transform the presentation, distribution, and consumption of financial data for investors.

Before joining Kurtosys Systems, Alexandra served as the Head of Client Relationships at The Analyst Research LLP in 2016 and as a Research Associate at Clarity Search Ltd from 2015 to 2016. Alexandra also worked as a Researcher at 24 Seven Inc. from 2014 to 2015, specializing in connecting talented individuals with fashion, beauty, and creative brands.

Alexandra gained experience in international recruitment as a Researcher at McCann & Braham in 2013 and Pinpoint Partners in 2013. Alexandra started their career as a Student Worker at Oregon Health and Science University from 2008 to 2011.

Overall, Alexandra Filippova has demonstrated a strong background in customer success, research, and recruitment, showcasing their adaptability and expertise in various industries.

Alexandra Filippova has an educational background that includes a Master of Science (MSc) degree in European Union Politics and Law from The University of Edinburgh, which was completed from 2011 to 2012. Alexandra then pursued a Master of Business Administration (M.B.A.) in International Business from the University of Greenwich between 2013 and 2015. Prior to their postgraduate studies, Alexandra completed their Bachelor of Arts (BA) in International Studies with a focus on European Studies at Portland State University from 2007 to 2011.

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Timeline

  • Head of Customer Success

    July, 2022 - present