Courtney Fearing

Courtney Fearing has a diverse range of work experience. Courtney is currently a Customer Success Manager at Skilljar, a position they started in January 2022. Prior to that, they worked at NEXGEN Asset Management from August 2019 to January 2022, where they held roles as a Client Success Director and a Client Education Manager. As a Client Education Manager, Courtney was responsible for managing the design and content of the Learning Management System (LMS) and knowledge base, creating learning and support content, and planning and leading software trainings for clients and internal teams.

Before joining NEXGEN Asset Management, Courtney worked at Noble Network of Charter Schools from August 2015 to August 2019. During this time, they held various roles including 11th Grade Physics Instructor, 9th Grade Algebra Instructor, and Policy & Advocacy Summer Fellow. As an instructor, they planned and taught rigorous curriculum, tracked and analyzed student data, and achieved high ACT and PSAT math growth. As a Policy & Advocacy Summer Fellow, they collected and analyzed data and designed fact sheets for legislative districts and wards.

Courtney also gained experience as a 7th Grade Math and Science Instructor at Galapagos Charter Schools from August 2013 to August 2015. Courtney planned and taught curriculum, tracked and analyzed student data, and achieved above-average growth on assessments. Additionally, Courtney was a Corps Member at Teach For America from June 2013 to June 2015.

Prior to their teaching roles, Courtney worked as a self-employed private tutor from September 2012 to June 2013. Courtney provided tutoring in various subjects and mentored students of different ages. Courtney also worked as a Membership Associate at StudentsFirst from February 2013 to May 2013, assisting with recruitment and managing logistics for events.

Courtney's earlier work experience includes roles as a Research Assistant at UC Santa Barbara Psychological and Brain Sciences from September 2010 to June 2012, and as a Clinical Care Extender (CCE) Intern at COPE Health Solutions from June 2010 to May 2011. As a CCE Intern, they received extensive training and provided patient care in various hospital departments.

Overall, Courtney has a strong background in education, with experience in customer success, client education, and teaching. Courtney has also gained valuable research and healthcare experience throughout their career.

Courtney Fearing has a Master of Arts (M.A.) degree in Elementary Education and Teaching from Dominican University, which was obtained from 2013 to 2015. Prior to that, Courtney completed a Bachelor of Science (BS) degree in Biopsychology at UC Santa Barbara, from 2008 to 2012. Courtney's high school education was completed at St. Francis High School in Sacramento, CA, where they obtained a High School Diploma from 2004 to 2008. In terms of additional certifications, Courtney has obtained several certifications in instructional design and customer education, including Foundations in Customer Education and Skilljar Certified Professional - Basic from Skilljar in February 2022. Additionally, Courtney has acquired certifications such as Agile Instructional Design, Become an Instructional Designer, Instructional Design: Needs Analysis, Introduction to Screencasting, Measuring Learning Effectiveness, Instructional Design Essentials: Models of ID, Instructional Design: Adult Learners, Instructional Design: Creating Video Training, Instructional Design: Storyboarding, and Instructional Design: Working with SMEs, all from LinkedIn and obtained throughout 2020 and 2021.