John O'Brien

John O'Brien is an experienced IT professional with a diverse background in customer service and technical support. Currently serving as a Service Desk Analyst at Skills Development Scotland since October 2019, John previously held roles as a 1st Line Analyst at Getronics and On-stream Retail Support at Santander UK. A career break was taken to care for family obligations, following a tenure as a Travel Consultant at Flight Centre, and various customer service positions at St George Bank. John's early career includes project leadership and development roles at Bank of Scotland, providing a comprehensive skill set that combines technical expertise with a strong focus on customer satisfaction. Education was completed at St Patrick's High School in Coatbridge between 1981 and 1987.