Jamie-Sarah Robertson is an accomplished insurance trainer currently employed at Skills Edge Training since October 2022, where responsibilities include planning, designing, and delivering educational programs in financial services, alongside implementing blended learning techniques and ensuring effective learner assessment. Previously, Jamie-Sarah served as FNOL Lead at INSHUR from October 2021 to October 2022, where duties encompassed the design and implementation of claims processes, supplier management, and project management. Jamie-Sarah's extensive experience at Hastings Direct from September 2011 to October 2021 included roles such as Bodily Injury Team Leader and Continuous Improvement Manager, showcasing leadership in managing complex claims and driving process improvements. Jamie-Sarah holds a Bachelor of Arts in Broadcast Journalism from the University of West London and four A levels from Bexhill College.
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