Kevin Donnelly

Kevin Donnelly is a seasoned technical support professional with extensive experience spanning multiple industries, including healthcare, education, and software solutions. Since July 2019, Kevin has served as a Senior Technical Support Engineer at Acuant, while concurrently holding the position of Sr. Technical Account Manager, Premier Support at Skillsoft since October 2018. Previous roles include Technical Analyst at Spok, where Kevin focused on critical communications for healthcare, and Technical Support Manager at ConEst Software Systems, facilitating software solutions for the construction industry. With earlier positions as an IT System Support Specialist at The Aroostook Medical Center and Application Support Specialist III at Taxware, Kevin has consistently demonstrated expertise in managing technical teams, troubleshooting complex issues, and enhancing customer support experiences. Kevin holds an Associate's degree in Computer Electronics from Northern Maine Community College.