Ivaylo Yordanov

Ivaylo Yordanov is an experienced technical support professional currently serving as an Application Support Engineer at Skillwork since November 2024. Prior experience includes roles as an L3 Technical Support Engineer at Syncplicity and an L2 Tech Support Engineer at Axway, demonstrating a strong background in troubleshooting and customer support. Earlier positions involved technical support at Paragon Internet Group Ltd and Convergys, focusing on email, cloud storage, and user database issues. Ivaylo also has experience in customer service as a Front Desk Receptionist at Albena JSCo. Ivaylo holds a Bachelor's Degree in International Relations and Affairs from Sofia University St. Kliment Ohridski.