Gabrielle Yang currently serves as a Merchant Success Manager at Skio since December 2025. Prior to this role, Gabrielle was the Founding Customer Success Manager at Spresso.AI, managing 30 enterprise accounts and achieving over 99% retention and 125% NRR. Gabrielle has also held the position of Director of E-Commerce at Frost Buddy, where annual revenue increased from $15M to $20M, and served as Strategic Customer Success Manager at Tapcart, managing over 50 enterprise accounts and generating over $500K in expansion revenue. Earlier career experiences include Senior Account Manager Team Lead at Buildfire, Senior Advisor at Apple, Field Product Manager at both Microsoft and LG Electronics, and Sales Representative at AT&T.
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