Tyler Yannes is a Merchant Success Manager at skio. Tyler has been in this position for 5 months. Prior to this, they were a strategic account manager at Recharge Payments for 1 year and 5 months. In this role, they worked with over 30 of Recharge's top 300 performing merchants, helping them to increase revenue, reduce churn, and improve retention. Tyler has an excellent knowledge base that spans Recharge capabilities (both turnkey and custom via the API), Shopify's platform, headless modular builds, data analysis, project management, new features adoption, contract negotiations, and overall growth strategy. Having worked for 2 of Recharge's top-performing brands (Dry Farm Wines and Perfect Keto), they have unique experience both as a merchant and as a consultant who works with merchants. This experience has equipped him with the communication skills to be able to communicate with developers, e-commerce directors, investors, and marketing teams. Tyler also has significant experience and knowledge of top Recharge integrations including Gorgias, Rebuy, Carthook, Shopify's Unified Checkout, Klaviyo, Loop Returns, and many more. Tyler'scontribution goes beyond just their clients. One of the areas he's most proud of is developing internal systems to improve collaboration, education, and skill development for their peers. Tyler works very hard to constantly grow their own skills and they always want to help others grow with him. He's more than just a team player, they constantly seek ways to elevate their team so we all improve together.
Tyler Yannes has a Bachelor of Science in Psychology from the University of Florida and a Bachelor of Arts in Environmental Sustainability from the University of Florida. Tyler also has a Learn SQL Course from Codecademy.
The team that Tyler Yannes works with is the Customer Strategy team.
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