Tim Manners

Tim Manners is an accomplished Senior Operations Manager at Skipton Building Society, overseeing Contact Centre Technology and Print Communications since August 2019. Tim leads the Contact Centre Technology & Innovation Team, focusing on enhancing operational capabilities and managing supplier relationships. Additionally, Tim has played pivotal roles in transforming Skipton’s Mailroom operations and print strategy, while also leading partnership initiatives offering insurance products. Previous experience includes various management positions at NAB and a brief tenure at the Australian Electoral Commission. Tim holds a Bachelor of Business Management from the University of South Australia and a Cambridge CELTA certification, complementing a strong background in customer service and operational excellence.