Anastasia Tatarinoff

Anastasia Tatarinoff is an experienced professional with a strong background in customer support and management. Currently serving as Director of Customer and Partner Support at Skroutz, Anastasia has successfully scaled customer service operations from 4 agents to over 150, implemented support processes during periods of rapid growth, and developed strategies to enhance customer experience. Previous roles include Customer Care Manager at Workable, where Anastasia managed support teams across multiple countries and addressed escalations, and Customer Support Lead at Forky, where Anastasia established the customer support team from the ground up. With a Bachelor's degree in Marketing and Communication from Athens University of Economics and Business, Anastasia combines leadership skills with a focus on optimizing service quality and efficiency.