Effrosyni Antonelou

Effrosyni Antonelou is an experienced professional in operations and customer service, currently serving as a Marketplace Operations Associate at Skroutz since January 2024. Prior to this role, Effrosyni held positions at InstaShop, including Junior Fleet Manager and Fleet Specialist, as well as Operations Coordinator at Rocket. Effrosyni's expertise includes managing delivery operations for over 40 zones at efood, where responsibilities involved driver coordination and onboarding new team members. Effrosyni also has a background in customer care, having effectively handled inquiries and escalated issues at efood, and completed an internship at Nestlé focusing on communication and customer affairs. Effrosyni's educational credentials include a Bachelor's degree in Management Science and Technology from Athens University of Economic and Business, a digital marketing certification from CollegeLink, and a Bachelor's degree in Business Administration and Management from Audencia.