Vicol Marius Ciobanu has extensive experience in customer support and success roles. Vicol Marius started their career in 2007 as a Senior Customer Service Agent at RCS & RDS, where they worked on internet connection and email issues, as well as cold calling. In 2015, they joined Drip Apps - SEO & Automation as the Head of Customer Support/Success (Manager), where they were responsible for coordinating, training, and supporting the team, as well as recruiting new employees. Vicol Marius also worked as the Customer Support Manager at Cloud PBN and as the Head of Customer Support at Drip Plus Manager, where they managed support teams and provided customer assistance. Additionally, they served as the Customer Service Manager at Parrot Loop, where they managed a support team and utilized SEO skills. Vicol Marius has also held roles such as the Success Manager at Serp Suite and the Managing Customer Service Team at DripWay. Most recently, they worked as the Head of Customer Success at Skup.
Vicol Marius Ciobanu attended Stefan Procopiu High-School in Vaslui from 1998 to 2002, where they pursued a degree in Analyst - Programming. Later, in 2005, they joined the Faculty of Computer Engineering and Automatic Control at Iasi (Romania) to further their education and become an Automation Engineer. There is no specified end year for this program.
March, 2016 - present