Jason Thomas

Jason Thomas has a diverse work experience spanning several industries. Jason began their career at Fish Window Cleaning, where they worked as a Cleaner and Customer Relations representative from June 2011 to March 2013. During this time, Jason gained experience in window cleaning and repair, as well as handling customer issues and disputes.

In 2013, Jason joined GMCW (Grindmaster-Cecilware) as a Customer Service/QA Technician. From March 2013 to September 2016, they were responsible for troubleshooting and reworking broken units, creating work instructions for assembly lines, and providing troubleshooting support to customers over the phone.

Following their tenure at GMCW, Jason joined Pet Angel Memorial Services in September 2016. As a Customer Service/Logistics Manager, they performed pick up and drop off of pet remains/cremains, addressed customer concerns and questions about the cremation process, and sold products and services based on customer needs. Jason worked in this role until February 2018.

Since February 2018, Jason has been working at SkuVault. Initially, they served as an Onboarding & Implementation Specialist and Project Manager, helping clients with system implementation and troubleshooting. In June 2021, they transitioned to the role of Education Manager and Project Manager. In this position, Jason developed comprehensive tech stacks, collaborated with custom developers to create unique solutions for customers, and assisted clients in resolving issues in a call center environment.

Overall, Jason Thomas has built a strong foundation in customer service, technical support, and project management throughout their career.

Jason Thomas began their education at South Central Jr/Sr High School from 2005 to 2008, although no degree or field of study was specified. Jason then attended Prosser School of Technology from 2007 to 2008, where they obtained a Vocational Degree in Mechanical Drafting with a focus on CAD/CADD Drafting and/or Design Technology/Technician. Additionally, Jason attended Ivy Tech Community College-Southeast from 2008 to 2010, where they earned an Associate's degree in Graphics/Web Design. No additional certifications or institutions were mentioned.