Amanda Arnott is a seasoned professional with extensive experience in fraud analysis and customer service. Currently serving as a Senior Fraud Analyst and Customer Experience Leader at Sky since June 2017, Amanda has a solid background in managing fraud risks and enhancing customer experiences. Previous roles include Team Manager at Firstsource, Customer Service Manager at DART Tool Group, and Fraud Manager at Lloyds Banking Group, where compliance with regulatory requirements was paramount. Amanda began the career as a Customer Service Advisor at United Distillers and transitioned through various customer-facing roles, including Application Consultant at Intelligent Finance. Amanda holds a Scottish Vocational Qualification in Customer Service Support from Perth College.
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