Dale Murphy is the Head of Service Operations at Sky, where they focus on enhancing service delivery for 12 million customers. Previously, as an Operations Manager at Sky, they led an escalated complaint operation, managing 350 full-time employees and driving significant operational improvements. Before that, Dale held the position of Operations Manager at Webhelp UK from 2013 to 2019. Dale earned a Bachelor of Music from the University of Aberdeen, completing their studies in 2013.
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