Sky Group
Kate Leary is an experienced Service Strategy Manager at Sky since May 2022, previously serving as an Information Technology Service Delivery Manager at ASOS.com. With a strong background in service management, Kate has held various roles, including Service Lifecycle Manager at Sky Betting & Gaming, Team Manager at Capita, and IT Service Manager at HSBC. At HSBC, Kate also contributed significantly as a Senior Problem Manager and progressed through several positions, ultimately leading the Customer Feedback team and the Quality Team within Client Services. Kate holds a GNVQ - Advanced in Business Studies from The Sheffield College, complemented by over 20 years of expertise in service delivery, operational management, and continuous improvement across multiple industries.
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Sky Group
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Sky is one of Europe’s leading media and entertainment companies and is part of Comcast Corporation, a global media and technology company that connects people to moments and experiences that matter. At Sky we Believe in Better. It’s in our DNA. We’re famous for innovation. We offer streaming services NOW and WOW; the world’s smartest TV, Sky Glass; Sky Stream, the new, easy way to get the Sky Glass experience on any TV; and the best aggregation platform, Sky Q. We provide connectivity you can count on in mobile, and fast, secure, reliable residential and business broadband. We’re Europe’s premium content producer. We create award-winning original content, produce the biggest live sporting events, and we provide free access to news and the arts. We believe that we can have a positive impact on society, by supporting and creating tens of thousands of jobs, addressing digital inequality, being a diverse and inclusive employer, and becoming net zero carbon by 2030.