Francesco Calasso

Francesco Calasso is an experienced professional with a diverse background in IT management and training. Currently serving as a Major Incident Manager at YOOX NET-A-PORTER since July 2024, Francesco also holds several roles concurrently, including Training Manager and Business Relationship Manager at Fabresco, Independent Trainer at EXIN your ICT competence partner, and ICT Consultant at KINETIKON s.r.l. Francesco's training expertise spans multiple organizations, serving as an ICT Trainer at Aicq Sicev, an Accredited Trainer at Green Mill Solutions and Global Knowledge UK, and Principal Consultant at Qaanaaq. Additionally, Francesco has played a vital role as Chief of Stakeholder Management at FiFiSi and Consultant and Trainer at ITHUM SRL, focusing on IT governance and networking. With numerous ITIL® certifications, including ITIL® Practitioner and ITIL® Foundation, Francesco demonstrates a strong commitment to professional development and excellence in IT service management.