Damian A. Davis

Damian A. Davis is an experienced Technical Support Analyst currently employed at SkyBitz since May 2018, specializing in application support and troubleshooting for Petroleum Logistics Customers, utilizing the Jira Service Desk ticketing system. Prior to this role, Davis served as an Information Technology Help Desk Analyst for the City of Charlotte, where responsibilities included diagnosing technical issues and managing Active Directory accounts. Previous experience includes a position as a Control Room Support Analyst at Hewlett-Packard, focusing on support for Field Technicians, and as an I.T. Help Desk Coordinator at General Dynamics Armament and Technical Products, Inc., handling technical support inquiries. Earlier in career, Davis worked as a Small Business Client Manager at Bank of America, managing a portfolio of high-value clients to drive sales and retention goals.