Jeff Batt

Jeff Batt has over 20 years of experience in various managerial roles in the customer service industry. Jeff most recently served as the Vice President of Contact Center Solutions at Skybridge Americas Inc. since October 2018. Prior to that, Jeff worked at AmTrust North America for 8 years, where they oversaw four critical functional areas including Quality Assurance, Project Management, Vendor Management, and Workforce Management. Jeff was responsible for call monitoring, sales verification, client support, and workforce planning. Before joining AmTrust, Jeff worked at Target Financial Services for 6 years as the Manager of Global Workforce Management, where they provided forecasting, scheduling, and real-time support for 6 contact centers. Jeff also led strategic initiatives and offered operational recommendations. Jeff began their career at Circuit City Stores, FNANB, where they served as the Manager of Credit Operations. Jeff directed front-line supervisors and oversaw call center operations and back office operations such as fraud, disputes, and financial reporting.

Jeff Batt attended Virginia Commonwealth University - School of Business from 1995 to 1998. During this time, they pursued studies in Finance & Economics. No specific degree information is provided for this period.