SkyCreek
Fred White, Jr. has extensive experience in database and systems engineering, currently serving as a Sr. Database and Platforms Systems Engineer at SkyCreek Corporation since March 2003. Previous roles include Database/Systems Administrator at Commworks, where responsibilities involved managing Informix databases across various operating systems, and Sr. Technical Consultant at Call Technologies, Inc. Additionally, Fred has a background in technical consulting at Computer Sciences Corporation and Intelicom Solutions, Inc., providing support for telecommunications projects. Early career roles included programming at Sealy Furniture of Maryland and managing data processing operations. Educational credentials include a diploma from the University of Pennsylvania and Gilman School.
SkyCreek
eContact by SkyCreek is an integrated operations & customer outreach platform that optimizes every contact and delivers actionable insights. Keep customers informed and engaged at every step of their service experience with eContact by SkyCreek. This powerful, yet flexible, platform gives you ultimate control over all of your customer communications, including email, SMS, IVR, and surveys — all within one enterprise-grade platform. With eContact, you can seamlessly design, manage, deploy, and monitor multi-channel customer communications throughout the customer lifecycle.