Neha Malgaonkar

Neha Malgaonkar is a seasoned professional in the field of technical support and cloud security, currently serving as a Senior Technical Support Engineer at Skyhigh Security since February 2022. With prior experience as a Cloud Security Specialist, Neha has honed skills in diagnosing and resolving customer issues within the Web Security Team and acts as the Escalation Point of Contact for complex challenges. Previously, Neha worked as a Service Engineer at Microland Limited, providing global support for Zscaler Internet access and cloud security, and ensuring compliance with ITIL V3 standards. Neha holds a Bachelor of Engineering in Electronics Engineering from Vidyalankar Institute of Technology, obtained in 2019.