Nyssa Packard

Nyssa Packard is a seasoned professional with extensive experience in research, insights, and consumer behavior. Currently serving as Senior Director of CX and Senior Director of Insights at Skyscanner since October 2021, Nyssa has previously held significant roles at Meta as Research Director and as Founder of VYNO, a curated wine subscription service. Additional positions include Global Strategy & Insights Director at Danone Early Life Nutrition, Head of Partner Research & Insights at Booking.com, and Senior Manager of Consumer Insights Europe at McDonald's Corporation. Nyssa began a career in client servicing with roles at Ipsos, Millward Brown, and TNS Sofres. Nyssa holds a BS in Marketing and International Business and a BA in French and Psychology from Arizona State University, along with a Level 3 certification in Wine & Spirits from the Wine & Spirit Education Trust.