Asuka L. is a seasoned professional with extensive experience in customer success and business growth, currently serving as a Senior Customer Success Manager at Slack since July 2018, managing Enterprise and Mid-market customers and receiving recognition for growth in FY22. Previously held roles include Customer Success Manager at Slack, where foundational success programs were established, and Business Growth Japan, where a sales framework for Mid-market expansion was developed. Prior experience includes serving as an Industry Account Executive at SAP, delivering enterprise and cloud solutions to public and utility organizations in Japan, and as a Product Manager at FreakOut Holdings, inc., leading media and agency partnership development for innovative advertising solutions. Asuka L. holds a Bachelor of Arts in Environment and Information Studies from Keio University, completed in 2012.
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