Duane Peck

Duane Peck has extensive experience in marketing and product marketing roles. Duane is currently working at Slack as the Head of Industry Marketing for Retail & Consumer Goods. Prior to this, they worked at Talkdesk as the Sr. Director of Industry Marketing for the same sector. Duane also held roles at Contentserv as the Director of Global Marketing, Veeva Systems as the Sr. Manager of Product Marketing, Stibo Systems as a Product Marketing Manager, eBay Enterprise as part of the Demand Generation and Marketing Operations team, NextGen Healthcare Information Systems as a Marketing Communications Specialist, and Philadelphia Eagles as an Event Supervisor. Earlier in their career, they worked at GVF Transportation as a Project Coordinator and Operations Manager. Throughout their career, Duane has demonstrated skills in messaging, competitive positioning, marketing strategy, content generation, campaign planning, and sales enablement.

Duane Peck earned a Bachelor of Arts (BA) degree in Telecommunications from Penn State University from 1995 to 1999. Duane then pursued further education at the Fox School of Business at Temple University, where they obtained a Master of Business Administration (MBA) degree in Marketing Management from 2006 to 2010.

In addition to their formal education, Duane Peck has obtained various certifications throughout their career. These include the Shoptalk Retail Education Certificate from Shoptalk in April 2022, the Pragmatic Marketing Certified—Level 3 certification from Pragmatic Marketing in August 2016, the Talkdesk Agent Certification from Talkdesk in September 2020, and the Talkdesk Supervisor Certification, also from Talkdesk in September 2020.