Kevin Carter serves as the Head of Customer Success for Growth Markets at Slack, and has held various positions focused on customer success in the public sector, emphasizing efficient communication and software use for government agencies. Prior experience includes digital leadership roles at the Defense Digital Service and the United States Digital Service, where contributions to national security initiatives were key. A former manager at Deloitte, Carter excelled in communication strategies for major events, leading to notable recognition. An award-winning project manager in retirement services with the U.S. Office of Personnel Management, Carter has demonstrated expertise in change management and performance measurement. Educational credentials include an MA in American Government from Georgetown University and a BA in Communications, Legal Institutions, Economics, and Government from American University.
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