Dr. Joy Chou is a seasoned healthcare professional with extensive experience in customer experience strategy and clinical consulting. Currently serving as a Customer Experience Strategy Consultant at Slalom since April 2019, Chou previously held management consultant roles at The Spur Group and clinical positions at Arivale and Alpine Integrated Medicine, where responsibilities included designing personalized healthcare solutions and directing laboratory services. As a Resident Physician at The Holistic Health Clinic, Chou emphasized preventative health and managed comprehensive patient care. Chou's academic background includes a Doctorate of Naturopathic Medicine from Bastyr University and a Bachelor of Science in Exercise Science from the University of Puget Sound, complemented by teaching experience as a Graduate Teaching Assistant at Bastyr University.
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