Dresden Carvalho

Dresden Carvalho is a seasoned professional with extensive experience in knowledge management and IT services. Currently serving as a Senior Knowledge Manager at Slalom since December 2019, Dresden also held roles as IT Service Desk Manager and IT Support Lead. As the Owner, Designer, and Maker at Drøm Modern since March 2013, Dresden has crafted mid-century modern pendant lamps and home decor, selling products in various retail locations across the greater Los Angeles area. Prior experience includes multiple positions at Apple from November 2011 to December 2019, culminating in the role of Lead Genius, and serving as a Shift Supervisor-Store Manager at Starbucks from January 2000 to November 2011. Dresden holds a Bachelor of Science degree in Graphic Design from The Art Institute of California-Los Angeles.